Get Support
We are geared to provide onsite and remote support for any PC, Laptop and Connectivity problems. Log a support request below (preferred) or WhatsApp or email us.
How We Operate
Onsite and Remote Support
We collect and deliver in a 20 km radius, saving you the trouble of coming to us and the additional expense of a call-out fee.
How To Get Support
What to do if you experience downtime
Explain your request or problem in as much detail as possible. It is often helpful if a screenshot or photo can be provided.
We will contact you by phone or WhatsApp if we need more information.
We will provide you with a quotation to provide a particular service related to your request or problem or request payment of the call-out fee.
You can accept the quotation and get the ball rolling by simply replying to our email or WhatsApp message.
In the case of an emergency call-out, we will accept a cash or EFT payment on completion of the job.
Support Request
Bank
Account Number
Branch Code
(All branches)
Account Type
Proof of Payment
Please email the proof of payment to support@uptimenow.co.za.